![]() Click the “ help” button at the bottom right of the page.Tap Verify next to your email address to receive an email with a secure code. Tap Account on the bottom right of the Devices screen. Log in to your Night Owl Protect mobile app. Once you have updated your firmware, follow these three easy steps every time you contact Technical Support: Follow the steps below to verify your email address using the Night Owl Protect app: 1. Once on the support page for your series / model you will find the most recent firmware and upgrade instructions. However, if you would rather do it manually, just go to the Night Owl Technical Support Homepage and type your series / model number into the search bar. The Information icon allows youto expand your camera grid by hiding the upper and lowermenus. The HD icon allows youto stream yourcamera’s imagery in High Definitionview. ![]() The easiest and fastest way to update your firmware is to connect your Night Owl device to the internet and follow the on-screen prompts in the Startup Wizard. Night Owl does not currently offer cameras with this feature. It would be cost prohibitive to have it fixed, that is, if Night Owl Optics will fix it for you. The biggest problem with these monocular and binoculars and even scope is that they use cheap 1st generation Russian image tubes and everything else. Frequently, our customers have issues with their Night Owl products because they have not installed the latest firmware. That is right, Night Owl Optics Cyclops NOCC3 is manufactured in Russian. Visit the How To Videos page or the Night Owl Protect Helpful Videos Pageīefore clicking the chat button, please make sure you have updated the firmware on your device. Instructional videos for our most popular products. If you still need help, please click the chat button at the bottom right of the page. However, you can easily reset your App or DVR / NVR password yourself. Enter your series / model number into the search bar for help articles and how-to videos for your specific device.įor your privacy and security, our Technical Support team cannot provide you with a new password.Find your series / model number on your device support sticker.Support is always available on our technical support website at where you will find an extensive knowledgebase containing all the apps, tutorials and how to videos you need. Everything you need is right here with self help tools.
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